Hotel Front Office Traineeship Program

At the end of the program, the trainee;

Adheres to the courtesy and etiquette and meets guests at the entrance.

Carries out the baggage services according to the occupational health and safety rules according to the operating procedure.

Explains the concepts and abbreviations related to the reservation according to national and international literature.

Makes the reservation changes and cancellations according to national standards and operating procedures.

Checks the waiting and optional reservations according to national standards and operating procedure.

Applies reservation guarantee methods in accordance with national standards and operating procedure.

Prepares reservation tables in accordance with national standards and operating procedure

Fills the accommodation certificate in accordance with national standards and operating procedure.

Gives the guest a safe deposit box in accordance with national standards and operating procedure

Learns to ensure that guests are brought into the room in accordance with national standards and operating procedure.

Makes guest account card transactions depending on national standards and operating procedure.

Carries out guest exit procedures based on national standards and operating procedure in accordance with occupational health and safety measures.

Issues invoices related to national standards and operating procedures.

Adheres to the courtesy and etiquette and meets guests at the entrance

Carries out the baggage services according to the occupational health and safety rules according to the operating procedure.

Explains the concepts and abbreviations related to the reservation according to national and international literature.

Makes reservation registration according to national standards and operating procedure.

Makes the reservation changes and cancellations according to national standards and operating procedures.

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